JKAOH Journal of Korean Academy of Oral Health

ISSN(Print) 1225-388X ISSN(Online) 2093-7784


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Original Article

Journal of Korean Academy of Oral Health 2019; 43(1): 14-20

Published online March 30, 2019 https://doi.org/10.11149/jkaoh.2019.43.1.14

Copyright © Journal of Korean Academy of Oral Health.

Job satisfaction level of dental staff at oral health centers for people with special needs

Mi-Jung Park1, Taejun Park1, Ji-A Shin2, Min-Jeong Cho1, Eun-Kyong Kim3, Keun-Bae Song1, Youn-Hee Choi1

1Department of Preventive Dentistry, School of Dentistry, Kyungpook National University, 2Hyeonpung Mac Dental Clinic, Daegu, 3Department of Dental Hygiene, College of Science & Technology, Kyungpook National University, Sangju, Korea

Received: March 19, 2018; Revised: February 26, 2019; Accepted: March 14, 2019


Objectives: The purpose of this study was to investigate the job satisfaction level of the dental staff working at oral health centers for people with disabilities.
Methods: A questionnaire survey was conducted with 73 dentists and dental hygienists working at seven regional oral health centers for people with special needs and dental hospitals for people with disabilities in Seoul. The questionnaire consisted of seven questions across two subscales: general satisfaction (4 questions) and satisfaction with wage and welfare (3 questions). The internal consistency of the questionnaire items was assessed using Cronbach’s alpha (0.80). The responses were analyzed using a t-test with SPSS (version 23.0).
Results: Of the 73 dental staff members, 50% were dentists, 64% were women, and participants’ average age was 30 years. In total, 58% of the participants had up to five years of experience working with people with disabilities, 42% of them worked full-time, and each participant treated an average of 200 patients with disabilities per month. The participants reported that their salary was relatively low. Dental hygienists had higher satisfaction level than dentists in the institution’s welfare work. The more full-time workers answered, the more suitable they are for their work.
Conclusions: The job satisfaction level of most professionals working in oral health centers for people with disabilities was not very high but they felt rewarded by their welfare work. It was inferred that it is necessary to examine and improve institutional support aspects such as human resource support. Increasing the number of centers in the central region is also needed.

Keywords: Dentist, Dental hygienist, Job satisfaction, Oral health center, People with disabilities